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FAQs

How long will it take to receive my order?
It generally takes 2 - 3 days to create your order, and depending on your location 6 - 8 business days in the mail.  We ship from the East Coast of Canada, using Canada Post Xpresspost or USPS First-Class Package. Tracking number for your order will be provided.

 

Do you ship to locations outside of North America? 
We had been experiencing extreme delays, lost shipments, and returns from parcels shipping outside of North America, so unfortunately international shipping is disabled at this time.

 

Will I see my custom eyeglass stand before it is shipped?

Absolutely!  We would never send anything without your approval, we will communicate with you and make any required changes to ensure you are completely happy with your order. 

 

I have seen your products advertised for less on other websites...

We only sell on two platforms, Etsy (https://www.etsy.com/shop/roguebunnywoodworks/), and this website (https://roguebunnywood.com/).

All of our products are designed by us, created using traditional woodworking tools and premium woods, then hand-painted. 

There are many scam sites using our images to scam their customers.  If you come across any of these sites, please let us know. 

If you have been scammed by one if these sites, please contact the payment processor you used (i.e. PayPal for a refund immediately).